HOLY is moving fast: Daily Orders, new product drops, and growing retail partnerships across Europe mean our supply chain never sleeps. To keep everything flowing smoothly, we need someone who can spot problems before they become crises and keep production on track no matter what.

As a Supply Chain Coordinator, you'll be the operational backbone connecting suppliers, production, and our warehouse. You'll track component flows in real-time, catch supplier delays before they cause stockouts, and orchestrate cross-functional responses when exceptions threaten delivery timelines or product quality in our fast-paced environment.

If you're detail-obsessed, love problem-solving under pressure, and thrive on keeping complex operations running like clockwork, this role is for you.

Supplier Delivery Management & Exception Handling

• Own daily supplier communication for all inbound shipments (powder, packaging, accessories, finished goods) - track production status, confirm delivery dates, escalate delays immediately.
• Maintain accurate purchase order records in ERP: update receipts, delivery dates, and pricing changes as they happen to keep all stakeholders working from current data.
• Take ownership of OTIFIQ deviations: investigate root causes, coordinate supplier responses, and implement corrective actions to protect production schedules and product quality.

Inventory & Stockout Prevention

• Monitor inventory health metrics (DOH for stock products, component availability for production) and flag stockout risks before they occur.
• Coordinate purchase orders to maintain optimal stock levels - balance carrying costs against stockout risk and production requirements.

Documentation, Audits & Compliance Systems

• Build/maintain processes and procedures supporting audits, claims handling, and compliance documentation.
• Maintain traceability across components and finished goods, ensuring production lots can be tracked end-to-end.
• Ensure the business is audit-ready via consistent records, controlled documents, and clear QA ownership.

Cross-Functional Problem Resolution

• Coordinate rapid response when exceptions threaten delivery timelines or quality standards (delayed shipment, production hold, component shortage) - pull in the right stakeholders and drive decisions to minimize customer impact.
• Keep Procurement, Marketing, and Customer Service informed of material delivery changes, quality issues, or capacity constraints that affect their planning.
• Manage short-term transportation needs and urgent supplier logistics when standard processes won't meet timing requirements.

Performance Tracking & Process Improvement

• Track supplier performance metrics (on-time delivery, quality compliance, communication responsiveness) and share insights with Procurement for relationship management.
• Document recurring operational bottlenecks and propose sustainable process improvements that prevent repeat issues.

• Delivery is non-negotiable. You're obsessed with timelines, commitments, and ensuring every PO lands on time—because you know upstream delays cascade into customer-facing problems.
• Strong operational rigor. Turn supplier commitments into tracked workflows, spot discrepancies fast, and keep data current across dozens of moving orders without constant supervision.
• Proactivity and pragmatism in balance. Bring a sharp eye for risks and red flags, backed by practical judgment that fixes problems first, then documents them.
• Speed meets accountability. Navigate tight delivery windows and last-minute changes while pushing suppliers for specific dates, not vague estimates.
• Collaboration at the core. Love driving alignment—from 3PLs to internal teams—and know how to escalate effectively when timelines slip.
• 1–3 years in operations, logistics, or supply chain coordination in a fast-paced environment (consumer goods, e-commerce, or 3PL experience preferred).
• Hands-on experience managing supplier relationships—you know how to get answers, push for commitments, and escalate when needed.
• Comfortable operating in ERP systems (Odoo or similar) and Excel/Google Sheets.
• High ownership and bias to action; you jump in immediately when shipments are delayed, or inventory numbers don't match.
• Detail-oriented yet pragmatic: able to track complexity while keeping the business moving
• Clear, direct communicator in English and German—you can explain complex supply chain issues to non-technical stakeholders.
• Based in Berlin or willing to relocate.

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have just raised a series B, while many other e-commerce companies are struggling.
• Huge impact: Enjoy huge impact to shape HOLY’s internationalisation in a top market.
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself!
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our reviews.io reviews or contact us for free samples.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.
• Competitive comp. + equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equity—giving you the chance to share in our current success and benefit from the massive upside as we scale.
• How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, public transport subsidy, and biannual 360° feedback tied to your compensation.

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

1. Getting to know you: We will have a 30-minute screening interview where we will talk to you more about HOLY and the position, and see if our expectations match.
2. Hiring Manager interview with Alina: We will dive a bit deeper into your experience and the details of the role.
3. Case study & on-site interview: As soon as you have successfully completed the first interviews, you will receive a case study. In a second meeting at our office, the team will discuss your case study with you and answer questions about our workspace, the HOLY Temple.
4. Interview with Markus: As a strong cultural fit is important to us, you will have a final meeting with Markus, our COO. This gives both you and us the opportunity for a final check.
5. Job offer and decision: If everything goes well, you will receive an offer, and we are ready to embark on this journey together with you!