HOLY is scaling fast: new product lines, expanding retail presence, and a growing network of co-manufacturers and suppliers across Europe. As we unlock our next growth phase, maintaining the highest standards of food safety, quality, and compliance is non-negotiable — and that's where you come in.

As a Senior Quality Manager, you'll be the guardian of quality across our entire portfolio: powders, bottles, merchandise, and new launches. You'll proactively manage co-manufacturers and suppliers, define and continuously improve our quality standards, and ensure seamless compliance across D2C and retail channels in a fast-moving, multi-SKU environment.

If you're passionate about building bulletproof quality systems and thrive in high-growth, operationally complex settings, this role is for you.

Co-Man & Supplier Management

• Define and roll out monitoring processes (incl. sampling plans) to verify ongoing conformity.
• Lead regular CMO visits to strengthen collaboration, ensure standards are followed, and resolve recurring issues early.
• Align on specs, packaging standards, and quality requirements; escalate and close deviations with structured follow-up.
• Drive root cause analysis and CAPAs for defects/deviations and track supplier performance over time.

Incoming Quality / Batch Release

• Ensure quality checks are performed for powders, bottles, shakers, and merch based on defined criteria.
• Flag and document deviations (labeling, packaging, formulation, appearance) and coordinate resolution with Ops/Logistics/Warehouse.
• Streamline batch release decisions and ensure clear acceptance/rejection criteria and documentation.

Documentation, Audits & Compliance Systems

• Build/maintain processes and procedures supporting audits, claims handling, and compliance documentation.
• Maintain traceability across components and finished goods, ensuring production lots can be tracked end-to-end.
• Ensure the business is audit-ready via consistent records, controlled documents, and clear QA ownership.

Crisis, Traceability, Recall & Issue Management

• Develop and maintain recall and crisis management processes, including clear internal workflows and decision trees.
• Lead investigations into complaints/issues (CS, retail, internal findings), coordinate stakeholders, and implement preventive actions.
• Track recurring problems and propose improvements to specs, processes, and supplier controls.

New Product Development

• Set QA and food safety requirements for new SKUs/formats and ensure readiness before launch.
• Coordinate test runs and quality sign-off, including supplier/co-packer readiness checklists.
• Ensure product and process changes are assessed for risk and properly documented.

Labeling & Regulatory Compliance

• Verify that product labels, website content, and marketing materials align with legal requirements and approved specifications.
• Work with internal teams to correct gaps quickly and prevent recurrence through better review processes.

• Quality is non-negotiable. You're obsessed with standards, specifications, and ensuring every product meets rigorous food safety and quality benchmarks.
• Strong operational rigor. Turn supplier requirements into structured audit plans, CAPA workflows, and scalable monitoring systems.
• Risk and pragmatism in balance. Bring a sharp eye for detail and compliance, backed by practical judgment that keeps the business moving.
• Speed meets thoroughness. Navigate tight timelines and trade-offs while maintaining uncompromising safety and quality standards.
• Collaboration at the core. Love bringing people together—from suppliers to co-manufacturers to internal teams (Development, Commercial, Ops, CS)—and aligning them behind quality excellence
• 3–5+ years in quality assurance within food manufacturing, beverage, or retail food environments
• Hands-on experience with supplier/CMO management, including audits, visits, and structured follow-up
• Degree in Food Science or a related field (preferred)
• Familiarity with GFSI-recognized standards/certifications and audit processes
• Strong capability in root cause analysis, CAPA management, sampling/monitoring plans, and specification management
• High ownership and bias to action; able to operate independently and drive closure
• Detail-oriented yet pragmatic: balances risk, speed, and business needs
• Fluent in German (C1) and English

• A successful and growing company: Join a company that has been growing profitably and quickly for the last 36+ months and have just raised a series B, while many other e-commerce companies are struggling.
• Huge impact: Enjoy huge impact to shape HOLY’s internationalisation in a top market.
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself!
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our reviews.io reviews or contact us for free samples.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.
• Competitive comp. + equity: Join us at a pivotal stage of hypergrowth. We offer a strong salary and meaningful equity—giving you the chance to share in our current success and benefit from the massive upside as we scale.
• How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, public transport subsidy, and biannual 360° feedback tied to your compensation.

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

1. Getting to know you: We will have a 30-minute screening interview where we will talk to you more about HOLY and the position, and see if our expectations match.
2. Hiring Manager interview with Alina: We will dive a bit deeper into your experience and the details of the role.
3. Case study & on-site interview: As soon as you have successfully completed the first interviews, you will receive a case study. In a second meeting at our office, the team will discuss your case study with you and answer questions about our workspace, the HOLY Temple.
4. Interview with Markus: As a strong cultural fit is important to us, you will have a final meeting with Markus, our COO. This gives both you and us the opportunity for a final check.
5. Job offer and decision: If everything goes well, you will receive an offer, and we are ready to embark on this journey together with you!